Shipping and Return Policy

Turnaround

All orders are shipped within 1-3 business days after order is placed.

Order Tracking

Once your order is starts fulfillment, a tracking # is provided by the shipping carrier. We will then personally update your order with the tracking information and email it over to you. 

Return & Refund Policy

We want to ensure that you love our products that you have purchased. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 15 days of the delivery date for an entire refund or exchange. After that, you have one year from the delivery date to request an exchange. Please contact us via email at thesweetzodiac@gmail.com prior to your return. 

 

We reserve the right to not accept a return. We may also require a restocking and/or repair fee if the item(s) being returned have been damaged.

 

While our policy is firm, we are willing to work with you to ensure that your experience with SweetZodiac is nothing but positive!